Help

We’re here to help.

Contact Us

• Phone: 705-427-0080
• Email: monague.services@rogers.com

Hours

Customer support is available Monday–Friday, 9:00 AM–5:00 PM (EST).

If you contact us outside of hours, we’ll reply as soon as possible.

Order Help

When you reach out, please include:

• Your order number
• The name on the order
• A brief description of what you need (and photos, if relevant)

Shipping & Delivery

If your order looks delayed, send us your order number and we’ll help track it down.

Returns & Exchanges

Need to start a return or exchange? Email us with your order number and the item(s) you’d like to return, and we’ll send the next steps.

Product Questions

Not sure how much fabric to order, or need help picking a trim or ribbon? Call or email us and we’ll help you choose.